SEYDEL Warranty Service
Seydel Harmonica Warranty Service (Canada)
I’m a Certified Seydel Service Partner (C.A.S.S.), authorized to perform warranty repairs, maintenance, and setup on Seydel harmonicas for customers across Canada.
Official Seydel Warranty
- C.A. Seydel Söhne warrants their harmonicas to be free from defects in materials and workmanship when leaving the factory.
- Harmonicas with manufacturing defects will be repaired or replaced at Seydel’s discretion for a period of two (2) years from the original purchase date.
- The guarantee does not cover:
- Malfunction or damage caused by misuse, abuse, negligence
- Repairs or alterations not performed by C.A. Seydel Söhne
- Normal wear items such as reeds and valves
- Instruments altered or worked on by the owner beyond regular cleaning
- Proof of purchase is required for all warranty service requests.
Note: Seydel’s warranty terms are subject to change at their discretion. In case of any discrepancy, the version published on the official Seydel website or included with your harmonica’s documentation will take priority.
How to Request Warranty Service
- Contact me first with your model, a description of the issue, and your proof of purchase.
- I’ll confirm parts availability and whether the problem appears warranty-eligible.
- Ship or drop off your harmonica (see the Shipping Guidlines section of the Technical Services page for packing tips).
Preparation & Shipping
- Clean the instrument if possible before sending.
- Pack it in a sturdy, well-padded box (including the original case inside for extra protection).
- Use a trackable, insured shipping method. All returns will be tracked and insured as well.
If It’s Not Covered by the Warranty
If the issue is not covered, I can provide a clear estimate for out-of-warranty repair (such as reed replacement, tuning, or valve work) before any work proceeds.
Contact me to Start a Seydel warranty request — I’ll review your details and guide you through the process.
